HR Services for Growing Businesses and HR Teams

Additional senior HR capacity when your team needs it. iCareers works alongside your HR team to manage overflow, provide planned leave cover and progress agreed projects.

• Employee relations and performance management support
• Policy and employment document updates
• Practical project delivery
• Available remotely or onsite across Melbourne
• Priorities, hours and scope agreed before work begins

Practical guidance on day-to-day HR questions as they arise — from managing leave and flexible work requests to navigating difficult conversations and understanding your obligations as an employer.

• Advice on HR policies and procedures
• Guidance on leave, flexible work and entitlements
• Support with difficult conversations
• Practical interpretation of employment obligations

Support with employee concerns, performance, conduct and workplace relationships. Investigations, mediation, restructures and redundancy projects require a separately agreed scope.

• Managing employee concerns and grievances
• Conduct and performance support
• Workplace relationship issues
• Investigations and restructures (separately scoped)

Structured processes to set clear expectations, provide meaningful feedback and manage underperformance in a fair and consistent way.

• Performance frameworks and processes
• Setting expectations and KPIs
• Managing underperformance
• Feedback and coaching conversations

Choose support with selected recruitment activities or request a proposal for a defined recruitment campaign. Advertising and other external costs are agreed upfront.

• Position descriptions and role scoping
• Advertising and candidate screening
• Interview support and selection
• Onboarding processes and documentation

Review and update employment documents, identify gaps and recommend practical improvements to keep your documentation current and fit for purpose.

• Employment contract review and updates
• Workplace policy review
• Identifying gaps and inconsistencies
• Practical improvement recommendations

A practical review of agreed HR documents and processes to identify gaps, highlight priorities and recommend next steps. The scope is agreed before work starts. Comprehensive compliance audits, document updates and implementation can be quoted separately.

• Initial discussion about your business and people practices
• Review of selected documents within an agreed scope
• Prioritised action plan
• Discussion of findings and recommended next steps

Needs assessment, platform selection and implementation coordination for HR systems. Technical configuration, data migration and training are subject to separately confirmed scope and capability.

• HR system needs assessment
• Platform selection and evaluation
• Implementation coordination
• Configuration and migration (separately scoped)

Practical support to align your people priorities with your business goals. From workplace planning and clearer roles to improving HR processes, iCareers works with business leaders and HR teams to develop achievable plans and help put them into practice.

• Workforce planning and role clarity
• HR process improvement
• People strategy aligned to business goals
• Practical implementation support